System Technical Update
by Coach Deb · Filed Under: 8 - SYSTEM STATUS · ___Upgrade Summaries
We’re already going on 4 days since the big upgrade that took place to everyone’s QuanSite and we’re pleased so far that only a handful of issue have been reported and most of them are fixed (details below) and the rest are being actively worked on now and should be fixed by the end of this week. Considering the size of this upgrade (the biggest we’ve experienced so far) the outcome is better than we could have hoped for. Hopefully everyone is enjoying their new QuanSite as much as we loved building it for you.
So here are the issues that have been fixed so far:
1) Issue with some RSS feeds on some sites being broken, this is fixed. If your feed is still broken however, please open a ticket and we’ll get it fixed.
2) Issue with an error being displayed either across the site or in the admin area, this got fixed also.
3) Bug with users, other than the “admin” user not being able to see the full menu or access parts of the admin dashboard. This is fixed in a patch that is being applied system-wide right now, it should be fixed on your site within 4 hours of this post. If it isn’t, please open a ticket to get it fixed.
4) Bug with the “Mega Audio Blaster” module not appearing in the create a blog post or page section. This is also fixed in the same patch that is being applied system-wide.
5) Bug accessing cPanel for about 1/10th of users. This is being fixed as I write this so you should be able to access cPanel using the regular url by the time you read this.
6) Issue with some custom headers disappearing on some sites (this was fixed immediately after it was discovered so not many people might have noticed it but if you did – it’s fixed.)
Remaining issues:
1) Some sites using the central accounts bookmark robot have not been bookmarking since the Quansite.com switch. This is top priority, we hope to have it fixed sometime tomorrow.
2) Some sites are experiencing issues uploading videos by using the Mega Video Blaster module that is included in the home page editor, we’re also hoping to have this fixed with the same patch that will fixed issue 1 above but if it’s not fixed in time, it’ll be included as a second patch afterward.
If you do notice any other issues, please report them through the help desk. Thanks to everyone who has reported issues and also a big thanks to everyone for their patience during this upgrade.